Business Solutions Analyst

Job Details

Location:
New York, NY
Department:
Technology
Posted Date:
Aug. 28, 2020

Job Summary

This position blends Project Coordination and Business Systems Analysis skills to support solution design and application implantation for the firm. The role will deliver support to a broad audience across the organization and will include limited project work. A demonstrated ability to learn processes and translate that knowledge to project teams is key for this role. In addition, creative problem solving, strong interpersonal skills, and the ability to multi-task are skills that will be heavily utilized in this role. 

Candidates should enjoy being part of a dynamic team that seeks to innovate, and constantly look for opportunities to increase the value of our interactions to internal clients. Characteristics of successful team members include:

  • Intellectual curiosity
  • Comfort with ambiguity
  • Ability to 'connect the dots'
  • Strong communication skills
  • High degree of comfort leveraging technology

RESPONSIBILITIES 

  • Partner with organization to document business processes in of technology projects and initiatives
  • Support product selection process guiding business teams to SaaS solutions in alignment with business requirements
  • Collaborate with internal resources for license acquisition & contract negotiation
  • Assist in the design and implementation of new data structures and reporting tools; create/enhance documentation
  • Work collaboratively with business process owners and IT to identify and prioritize system and process improvements
  • Identify capabilities of targeted products and opportunities for improvement
  • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers

QUALIFICATIONS 

  • 1-3 years of work experience in a systems related role supporting SaaS applications and/or general business operations
  • 2 years of IT Business Analysts experience with business process reengineering background
  • Experience eliciting business and functional requirements, creating process workflows and creating/executing test cases and defect management
  • Demonstrated ability to Rapidly master new activities and technologies
  • Strong attention to detail
  • Comfort improvising and iterating solutions
  • Experience within a biopharmaceutical organization a plus