Business Solutions Consultant

Job Details

Location:
New York, NY
Department:
Technology
Posted Date:
July 10, 2020

Job Summary

This position blends Project Coordination and Business Systems Analysis skills to support solution design and application implantation for the firm. The role will deliver support to a broad audience across the organization, will include limited project work. A demonstrated ability to learn processes and translate that knowledge to project teams is key for this role. In addition, creative problem solving, strong interpersonal skills, and the ability to multi-task are skills that will be heavily utilized in this role. 

Candidates should enjoy being part of a dynamic team that seeks to innovate, and constantly look for opportunities to increase the value of our interactions to internal clients. Characteristics of successful team members include:

  • Intellectual curiosity
  • Comfort with ambiguity
  • Ability to 'connect the dots'
  • Strong communication skills
  • High degree of comfort leveraging technology
  • Flexibility to assume various roles working in a fast-paced, team-oriented environment

RESPONSIBILITIES 

  • Partner with organization to document business processes in of technology projects and initiatives
  • Lead product selection process guiding business teams to SaaS solutions in alignment with business requirements
  • Collaborate with internal resources for license acquisition & contract negotiation
  • Assist in the design and implementation of new data structures and reporting tools; create/enhance documentation
  • Drive Development or enhancement of existing SaaS tools to optimize business processes and reporting; recommend modifications to established practices and procedures
  • Maintain Project status
  • Work collaboratively with business process owners and IT to identify and prioritize system and process improvements
  • Identify current capabilities of targeted products and opportunities for improvement
  • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers

QUALIFICATIONS 

  • 3-5 years of work experience in a systems related role supporting SaaS applications and/or general business operations
  • 2 years of IT Business Analysts experience with business process reengineering background
  • Experience writing and gathering business and functional requirements, creating process workflows and creating/executing test cases and defect management
  • Demonstrated ability to:
    • Rapidly master new activities and technologies coupled with a strong attention to detail
    • Learn new technology/applications 
    • Solve problems in a creative manner
  • Strong project management, documentation, and delivery skills
  • Experience within a biopharmaceutical organization a plus