Associate Director, Director, Veeva Systems Administrator

Job Details

New York, NY
Research & Development
Posted Date:
Oct. 4, 2021

Job Summary

Roivant's mission is to systematically reduce the time, cost, and risk of delivering new medicines to market by accelerating the development of promising drug candidates to improve the lives of patients and their families. Since its inception in 2014 Roivant has achieved the following critical milestones in support of its vision:  launched over 20 portfolio companies (Vants); 5 successful IPOs; $3B partnership with global pharma; pipeline of over 40 assets across various modalities and therapeutic areas; 8 successful phase 3 readouts since 2019.  Building upon this track record of establishing a robust pipeline through in-licensing and acquisition of novel assets and technology platforms, Roivant is currently building new capabilities in drug discovery and expanding upon existing development disciplines to become the first large tech-enabled pharmaceutical company.

As the centralized engine for innovation and development the Roivant R&D team is responsible for: 1) discovery efforts focused on integrating computational and medicinal chemistry methods in order to establish R&D leadership positions in oncology, immunology and rare diseases; 2) working hand in hand with Business Development to establish the scientific rationale and initial development strategy for in-licensing opportunities; 3) providing tactical and strategic R&D support to stand up new portfolio companies (Vants) and advance development efforts across the portfolio. 

Position Summary: 

The Veeva Systems Administrator will be responsible for Roivant centralized system that is used across Roivant and many of our affiliates.  This position will work closely with Vant Administrators, Roivant IT, and Veeva Systems to improve our system efficiency and effectiveness and expand system capabilities.  The Roivant Administrator will also lead a small team of Vault Owners for Quality, Regulatory and Clinical as well as oversee the Training Management function.  This position will report to the Head of Quality Systems and will be based remotely.

Key Responsibilities:

  • Oversee and manage a centralized Veeva Vault system over Quality, Regulatory, and Clinical Suites (2 Vants and growing to a 3rd; 4 and 5 on the way)
  • Primary interface with Veeva on behalf of Roivant's central system
  • Accountable for the overall maintenance of the centralized system including coordinating with the vendor for any product releases, upgrades, or validation/reconfiguration efforts required for the entire system
  • Champion configuration change requests on lifecycles, workflows, security settings, objects, document types/subtypes, etc.
  • Chairs a governance council with one or more representatives from each Vant that participates in the central system for the purposes of assessing product releases, configuration request changes, or resolving any major issues/bugs in the application that require Veeva Systems engagement through the Veeva Systems Administrator, a single point of contact for all Vants in the centralized system
  • Responsible for User Account Management
  • Partners with IT on Veeva affiliated issues, including change orders for Vault licenses
  • Leads the effort with IT to evaluate new Vaults as business needs change
  • Monitor alerts and troubleshoot critical issues impacting end-users, including system unavailability and data integrity issues.
  • Manage the Vault Owners (RIM, QDocs and Training Management, eTMF, QMS (active in Apr2022)
  • Manage support staff (Document Control, Records Management, Training Coordinator))
  • May work directly with the users to bring open help desk issues to a resolution. 
  • Manages the Veeva Community of Practice across Vants
  • Chairs the Veeva Weekly Business meeting with active Vants in the central system
  • Work with Vant super users to streamline legacy processes using Veeva functionality and drive user efficiency. 
  • Assist with internal and client audits and regulatory inspections. 
  • Provide training support for Veeva Vault changes or enhancements.
  • Ensure all procedures and work instructions related to Veeva remain current. 
  • Perform other duties as assigned


  • A Bachelor's degree in Computer Science, Information Systems or other related field and a minimum of 5 years in a pharmaceutical, biotechnology or other regulated environment OR equivalent experience and/or education.
  • Veeva Vault experience required with 1-3 years Veeva Vault & Veeva Administrator experience; prefer candidates who are certified in Veeva Vault Administration or Veeva Vault Certification
  • Significant experience with matrix and direct people management, management of vendors and business partners
  • Cross-functional team experience with elements of running a governance council/committee
  • Excellent verbal and written communication and training skills, and patience
  • People-oriented - enjoys interacting with people and working on group projects
  • Ability to deal with complex problems and present recommendations and findings in a clear, concise format
  • Familiarity with Quality business processes, such as electronic document management systems, document lifecycles, and / or change control, CAPA, Deviation business processes
  • Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members.
  • Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects.
  • Advanced skill level with Microsoft Office, especially Excel, Word, PowerPoint, Outlook, and SharePoint
  • Experience in fast paced, start-up environments is preferred - able to work comfortably under pressure, frequently changing landscape, and tight deadlines
  • Quick and scrappy learner who adapts well to a fast-moving environment and gets things done, combines creativity, problem-solving skills, and a can-do attitude to overcome any obstacle